QA Manager

Tallinn, Estonia

Our client is a growing company focused on use of data to benefit e-commerce operations. Together with the right technology our client delivers the foundation for highly automated and effective CRM solutions for their igaming industry clients.

We are looking for a QA Manager who is ready to take a small team to the next level! Previous experience in working with CRM products is essential.

Responsibilities:

  • Define, plan and execute the broader CRM QA strategy
  • Maintain, assess and implement the testing methodology
  • Maintain, communicate and document the testing process for CRM QA
  • Proactively assess the current quality and drive the implementation of improvements within the CRM QA cycle
  • Design, implement and coach the automation process within CRM QA
  • Cooperate with internal stakeholders and inform them about the identified problems
  • Communicate with internal teams to guarantee the compliance of the tests with the system functionality and smooth testing process
  • Liaise with Operators & Partners to ensure a robust CRM product
  • Manage and perform administrative tasks such as recruitment, devising and maintaining team KPIs
  • Work with external stakeholders to define and implement integration testing procedures
  • Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement the steps required to improve the processes

Requirements:

  • Experience working with CRM products and managing QA Specialists
  • Be a strong leader with experience in implementing and shaping the company‚Äôs QA processes and strategies
  • Experience in managing testing projects, planning and implementing testing strategy and methodology
  • Automation experience
  • Experience working on products with a short test lead cycle
  • Experience setting a benchmark of quality assurance
  • ISTQB/IREB certification
  • Previous experience with key testing tools (Selenium, Appium etc)
  • Previous experience with user research and user testing 

What is in it for you:

  • Relaxed, exciting and fun international English-speaking environment
  • Awesome brand new office 
  • Different company and team events
  • Opportunity to learn and develop
  • Competitive salary based on experience and motivation package