We are hiring on behalf of our partner, an innovative player in the online gaming industry, known for its rapid growth and cutting-edge approach. With a strong focus on engagement, entertainment, and community, our partner is redefining the gaming experience for players worldwide. Their fast-paced, digital-first culture thrives on creativity, collaboration, and a commitment to excellence.
The Opportunity
We are searching for a dynamic CRM Manager to spearhead high-impact campaigns that drive both acquisition and retention. This role is instrumental in crafting and executing campaigns that resonate with players across multiple emerging markets. As a key member of the CRM team, you’ll be working cross-functionally to ensure flawless execution and drive optimal engagement.
Key Responsibilities
Campaign Strategy & Execution
- Plan and deploy targeted CRM campaigns aimed at increasing player retention and acquisition.
- Oversee and optimize promotional initiatives, ensuring they are well-aligned with business objectives.
- Develop and execute comprehensive communication plans to maximize campaign impact.
- Ensure seamless collaboration with internal teams and external partners to deliver top-tier player experiences.
Performance Monitoring & Optimization
- Conduct end-to-end campaign tracking to evaluate execution effectiveness.
- Continuously monitor campaign performance, identifying areas for improvement.
- Provide data-driven insights to enhance player engagement and campaign participation.
Compliance & Process Management
- Adhere to industry regulations and company policies to ensure ethical execution of promotions.
- Maintain a structured, well-documented approach to CRM project management.
- Support the execution of independent CRM projects as needed.
What We’re Looking For
- Exceptional organizational skills with a sharp attention to detail.
- A marketing-focused mindset, always striving to improve player engagement.
- Strong communication and collaboration skills to liaise effectively with stakeholders.
- A results-driven approach, with a passion for delivering top-notch player experiences.
What’s in It for You?
- Remote-first flexibility – work from anywhere.
- Growth-focused environment with room for career development.
- A fast-moving, energetic team passionate about gaming and innovation.
- Competitive benefits and incentives aligned with performance.
Key Success Metrics (KPIs)
- Efficient execution and timely delivery of campaigns.
- Impactful reporting with a clear understanding of campaign performance.
- Increased player engagement and participation in emerging markets.
If you thrive in a fast-paced, high-growth industry and have a knack for crafting engaging player experiences, we’d love to hear from you! 🚀